# reservations.ai

> The AI transaction layer for travel. One brain across voice, SMS, messaging, social, MCP, A2A, and REST, trained on 9 million plus high converting reservation calls. Live in production since 2024. 2 billion USD plus in annual travel commerce. 1.5 million plus reservable properties. 27 languages.

reservations.ai is a B2B travel technology platform operating as a sister brand to HotelPlanner under Lexyl Travel Technologies. We expose a unified reservation layer across 1.5 million plus properties through MCP, REST, voice AI, SMS, and messaging. Live in production since 2024. Primary MCP partner for ChatGPT, Claude, Cursor, Windsurf, and a growing list of agent platforms.

The same infrastructure that powers our B2B partners also runs the Travel Assistant. Access to that assistant is controlled through the voice demo request path. Partners white label this stack under their own brand.

The first dollar wedge today is voice AI for any operator selling hotel rooms by voice. We replace or augment human contact centers with a voice model trained on 9 million plus real reservation calls. Outcome based pricing on the Voice Pilot tier: partners pay only on completed reservations.

## Core concepts

- **Public MCP endpoint:** `https://mcp.reservations.com/public/mcp` exposes 6 read tools with no credentials (tools/list, search_properties, get_rates, check_availability, get_policy, get_amenities). The 5 authenticated write tools (create_booking, confirm_booking, cancel_booking, modify_booking, get_booking) require a Reservation Partner tier token. 11 tools total.
- **Authenticated MCP endpoint:** `https://mcp.reservations.com/mcp` for partner authenticated access.
- **Four partner tiers:**
  - **Search Partner** (free, public MCP, no contract)
  - **Reservation Partner** (revenue share on completed reservations, eSign contract, AEC credits with 500 USD minimum pool and 100 percent refund on completed reservations)
  - **Enterprise** (custom contracts, full white label, negotiated SLA, named integration engineer)
  - **Voice Pilot** (outcome based, pay only on completed reservations, scoped onboarding, fastest path to production for any operator selling hotel rooms by voice)
- **AEC credits:** Autonomous Execution Credits meter per tool call. 500 USD minimum pool. Credits never expire. 100 percent refunded on completed reservations. Typical 6 call reservation path: 3.40 cents total, all refunded on completion.
- **Agent registration:** Machine only registration at `POST /agents/register`. No browser UI, no OAuth consent screen. Agents receive credentials bound to a user principal, spend cap, scope, and expiration.
- **Capability manifest:** `https://reservations.ai/manifest.json` describes every capability, tool, endpoint, and authentication path.
- **Roadmap:** Hotels and lodging are the live tool surface today. Flights, car rentals, activities and tours, and show and event tickets are in active development on the same MCP surface, same auth model, same two phase reservation pattern. Anything not returned by `tools/list` is not yet callable.

## Operational metrics

- Live in production since 2024
- 2 billion USD plus in annual commerce flowing through the infrastructure
- 1.5 million plus reservable properties
- 300,000 plus daily conversations across channels
- 9 million plus call recordings trained into the voice AI model
- 27 languages supported
- Proprietary reservations.ai voice orchestration layer with all major speech, transcription, voice, SIP, and CCaaS providers supported

## Pages

- [Solutions](https://reservations.ai/solutions.html): Voice AI (lead wedge), agentic commerce, messaging and SMS, enterprise white label.
- [Voice Demo](https://reservations.ai/voice-demo.html): Lead gen surface for voice pilots. Corporate email gate requests controlled Travel Assistant access.
- [Developers](https://reservations.ai/developers.html): Full technical documentation. MCP schema, REST endpoints, SDK usage, integration guides.
- [Agents](https://reservations.ai/agents.html): Agent integration story. Supported clients (Claude, ChatGPT, Cursor, Windsurf), 11 tool catalog, agent economics.
- [Pricing](https://reservations.ai/pricing.html): Four tier breakdown, AEC rate card per tool, Voice Pilot outcome based pricing, tier comparison table, FAQ.
- [Company](https://reservations.ai/company.html): Thesis, family (Lexyl Travel Technologies, HotelPlanner), leadership, timeline.
- [Security](https://reservations.ai/security.html): Data handling, authentication, key rotation, incident response, voice recording and consent handling. Attestation package available under NDA.
- [Status](https://reservations.ai/status.html): Component level uptime, regional endpoint health, 90 day incident history.

## Machine readable surface

- [llms-full.txt](https://reservations.ai/llms-full.txt): Long form spec for LLMs, including the full thesis, every product fact, the rate card, and the endpoint catalog.
- [agents.md](https://reservations.ai/agents.md): Agent integration guide with 5 step TL;DR, endpoints, tool catalog, sample registration payload.
- [agents.json](https://reservations.ai/agents.json): Structured JSON sibling of agents.md.
- [manifest.json](https://reservations.ai/manifest.json): Capability manifest.
- [.well-known/mcp.json](https://reservations.ai/.well-known/mcp.json): MCP discovery.
- [.well-known/agent.json](https://reservations.ai/.well-known/agent.json): Agent discovery.
- [.well-known/ucp](https://reservations.ai/.well-known/ucp): Unified Capability Protocol manifest.
- [openapi.yaml](https://reservations.ai/openapi.yaml): OpenAPI 3.1 spec for the REST API.
- [sitemap.xml](https://reservations.ai/sitemap.xml): Standard XML sitemap.
- [sitemap_agentic_discovery.xml](https://reservations.ai/sitemap_agentic_discovery.xml): Agentic discovery sitemap covering machine readable surface.

## Contact

- Partnerships: partnerships@reservations.ai
- Developers: developers@reservations.ai
- Security: security@reservations.ai
- Data protection: dpo@reservations.ai

## Travel Assistant access

- [Voice Demo](https://reservations.ai/voice-demo.html): The request path for controlled access to the live Travel Assistant, built on this same infrastructure.